Privacy Policy


St. John Knits International, Incorporated's family of companies, including, but not limited to, St. John Knits, St. John Apparel, St. John Japan, St. John Asia and St. John Canada ("St. John") is committed to respecting your privacy. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. This policy will let you know the following;

Security

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our stores also operate over a private, secure network. Please note that e–mail is not encrypted and is not considered to be a secure means of transmitting data.

Privacy

 

 

  1. What personally identifiable information is collected from me?
    On some ST. JOHN Web pages you can make requests and/or receive materials. The types of personal information collected at these pages are your name, e–mail address and standard contact information, including addresses and phone numbers.
    We may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experiences with the services we provide and contact preferences. Wherever ST. JOHN collects personal information, we make an effort to include a link to this Privacy Policy on that page.
     
  2. What are cookies and how they are used by ST. JOHN?
    ST. JOHN may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record–keeping purposes. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Web site to help target advertisements based on user interests and behavior; (c) track your progress and entries in promotions, sweepstakes and contests, if any; and (d) measure certain traffic patterns for use as a research tool to understand how our users' habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information.
    ST. JOHN may also collect IP addresses (the Internet address of a computer) to track a user's session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do link your IP addresses to anything personally identifiable to you.
     
  3. How is my information used?
    ST. JOHN will not sell, rent or lease your personally identifiable information to others without your consent. The information you provide will be used to support your customer relationship with ST. JOHN. Your information may be shared with agents, contractors or business partners for the purpose of performing services for ST. JOHN.
    We want to help you quickly find information on ST. JOHN and alert you to specific offers, updated information, and other new products and services from ST. JOHN. Accordingly, if you agree, we may send you direct mailings or contact you by telephone about our various products and services or other products and services we feel may be of interest to you. If you want to receive such mailings, simply "opt–in" by signing up at http://www.discoverstjohn.com/SignUpForEmail.html .
    Notwithstanding, ST. JOHN does research on our users' demographics, interests and behavior based on the information provided to us during your use of the ST. JOHN Web site. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. ST. JOHN may share this aggregated data with others.
     
  4. Who is collecting my information?
    When you are on a ST. JOHN site and are asked for personal information, you are sharing that information with ST. JOHN alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than ST. JOHN or an agent for ST. JOHN, you will be notified prior to the time of the data collection or transfer.

    Please be aware that ST. JOHN advertisers or Web sites that have links on our site may collect personally identifiable information about you. The information practices of those Web sites linked to ST. JOHN either through advertisements or other hyperlinks are not covered by this privacy statement.
     

  5. With whom will my information be shared?
    We may share the personal data you provide with other ST. JOHN agents, contractors or our business partners for the purpose of performing services for ST. JOHN. ST. JOHN also may share aggregated data with others. Aggregated data does not include personally identifiable information. We also believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Access, or as otherwise required by law. Except as provided above or in the event of a merger, consolidation, or sale of all or substantially all of ST. JOHN's assets, we will not share any of your information with any third party without your permission.
     

  6. How can I update my information or opt-out of emails?
    You can update your personal information at http://www.discoverstjohn.com/SignUpForEmail.html or opt-out of emails at http://www.discoverstjohn.com/Unsubscribe.html.
     
  7. What else should I know about my privacy?
    Third party Interest sites and services accessible through ST. JOHN have separate privacy and data collection practices, independent of us. ST. JOHN has no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, ST. JOHN cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk.
     

Other legal notices
Any dispute over privacy is subject to this privacy policy and our Terms of Access http://www.discoverstjohn.com/TermsOfUse.html, including limitations on damages and application of the law of the State of California. If you have any concern about your privacy in connection with this policy, please send us a thorough description to LegalDept@sjk.com, and we will try to resolve it. We may post a revised privacy policy on our site. Please note that the use of information that we gather is subject to the privacy notice in effect at the time of use. You should check our Web site frequently to see recent changes.

Copyright © 2008–2014 St. John Knits, Inc. All rights reserved.

St. John Knits, Inc. owns the copyrights for all Contents on this Site. Any unauthorized use of the Site Contents is strictly prohibited. Please see Terms of Use.

ST. JOHN ® is a registered trademark of St. John Knits, Inc.

 

How to Contact Us

 

General Inquiries
For general inquiries regarding St. John, please contact us at 1–877–SJK–KNIT or at info@sjk.com

 

 

International Inquiries
For international inquiries, please contact international@sjk.com

 

 

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